Welcome to Dockers Shoes Shop! These Terms and Conditions govern your use of our website and your purchases from us. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. About Us

Dockers Shoes Shop is an online retailer specializing in high-quality footwear that blends style, comfort, and durability. Our website (dockerssneaks.com) is operated from our headquarters at 2634 Big Indian, Kenner, US 70062.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or functionality of our website
  • Be responsible for all activities that occur under your account

3. Product Information

We offer a range of footwear including:

  • Boots
  • Dress Shoes
  • Loafers & Slip-ons
  • Sandals
  • Slippers
  • Sneakers & Athletic Shoes
  • Work Boots & Work Shoes

We strive to accurately display our products, including colors and features. However, actual colors may vary slightly due to monitor settings. Product descriptions are provided in good faith but we do not warrant they are error-free.

4. Orders and Payment

When you place an order:

  • You are making an offer to purchase products under these terms
  • We will send an order confirmation email – this is an acknowledgement, not acceptance
  • Order acceptance occurs when we ship your products
  • We reserve the right to refuse or cancel any order for any reason

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are in US Dollars and include applicable taxes unless stated otherwise.

5. Shipping and Delivery

We ship globally, excluding some parts of Asia and remote regions.

Processing Time: 1-2 business days after payment confirmation.

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to factors beyond our control, including customs processing. Risk of loss passes to you upon delivery to the carrier.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase:

  • Returns and exchanges are accepted within 15 days of receipt
  • Items must be unworn, in original condition with all tags and packaging
  • Proof of purchase is required
  • For hygiene reasons, slippers and sandals cannot be returned unless defective
  • Return shipping costs are the customer’s responsibility unless item is defective or incorrect
  • Refunds are issued to the original payment method within 3-10 business days after we receive and inspect returned items
  • Shipping fees are non-refundable for returns not due to our error

To initiate a return, email [email protected] with your order details.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Dockers Shoes Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the products in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [State], without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 2634 Big Indian, Kenner, US 70062

Thank you for choosing Dockers Shoes Shop for your footwear needs. We appreciate your trust and are committed to providing you with quality products and excellent service.