Privacy Policy

Welcome to Dockers Shoes Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website dockerssneaks.com and make purchases of our high-quality footwear, including Boots, Dress Shoes, Loafers & Slip-ons, Sandals, Slippers, Sneakers & Athletic Shoes, and Work Boots & Work Shoes.

By using our website, you consent to the practices described in this policy. Our practices are designed to be compliant with major privacy regulations including but not limited to the General Data Protection Regulation (GDPR) for our European customers, and other applicable global data protection laws.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our website:

• Personal Identification Information: Name, email address, shipping address, billing address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB), PayPal information, and other payment details. Note that we do not store complete payment information on our servers.
• Transaction Information: Details about products you purchase, shipping information, and order history.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including sending order confirmations and shipping notifications.
• To provide customer support and respond to your inquiries.
• To process payments and prevent fraudulent transactions.
• To improve our website, products, and customer experience.
• To send you marketing communications (only with your explicit consent) about new products, promotions, and updates.
• To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, shipping orders, and providing customer service. These providers are contractually obligated to protect your data.
• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate privacy safeguards.

International transfers of data (outside of your region) are protected through appropriate safeguards such as Standard Contractual Clauses.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• All transactions are processed through encrypted channels using SSL technology.
• Payment information is processed by secure, PCI-compliant payment processors.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
• Data is stored on secure servers with limited access.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards to safeguard your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate information.
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
• Objection: You can object to certain processing activities, such as direct marketing.
• Data Portability: You can request a transfer of your data to another service provider.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the time required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand our global customer base and improve our service.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our site.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Used to deliver ads relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

9. Contact Us